Privacy Policy for Spin Mgmt

Last Updated: 1-Jan-2026

Introduction

Spin Mgmt CC LLC (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and related services. By accessing or using Spin Mgmt CC LLC, you agree to the practices described in this policy.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Spin Mgmt CC LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

We collect the following types of information to provide and improve our services:

Account Information: When you create an account, we collect your username, email address, and password.

Personal Information: We collect basic personal details such as your full name, contact details, and address as provided.

Chat Conversations: Our chat feature enables businesses to receive messages from customers via social media platforms (e.g., Meta, Instagram, Facebook, Twitter/X). We maintain a temporary cache of these conversations for the purposes of facilitating communication and support. In compliance with Meta Developer Policies, this data is stored only as long as necessary and is not retained permanently.

Service Offerings: When businesses offer their services through our platform, we store the details of those services as provided.

Payment Information: To process transactions, we securely store customers’ payment methods. Payment data is handled in accordance with applicable Payment Card Industry (PCI) standards.

Personal Information:

  • Name, email address, phone number, physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

How We Use Your Information

Your information is used for the following purposes:

  • Creating and managing user accounts.
  • Facilitating communication between businesses and customers via our chat feature.
  • Processing transactions securely.
  • Personalizing and improving our services.
  • Complying with legal obligations and enforcing our policies.

We use collected data for:

  • Providing and improving our services
  • Processing transactions and payments
  • Communicating with you about your inquiries, appointments, and promotions
  • Enhancing website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately.

Message Frequency & Content:

  • Message frequency varies based on your interactions with our business
  • Messages will be directly related to the services you have requested
  • We do not send promotional content without specific consent

Help & Support:

Carrier Information:

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

Compliance with Third-Party Platform Policies

Spin Mgmt CC LLC integrates with various social media platforms, including Meta (Facebook and Instagram) and Twitter (X). In doing so, we adhere to each platform’s developer policies. For instance, any data received from Meta’s services is processed according to Meta Developer Policies, which require data minimization and temporary storage for certain functionalities. Users should also review the privacy policies of these third-party platforms.

How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party providers (e.g., payment processors, hosting services) who assist us in operating our app. These providers are contractually obligated to maintain the confidentiality and security of your information.

Social Media Platforms: For chat messages received via platforms such as Meta, Instagram, Facebook, and Twitter/X, data is processed in accordance with those platforms’ policies.

Legal Requirements: We may disclose your information when required by law or in response to a lawful request by public authorities, such as a court order or government demand.

Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

  • Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
  • SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
  • All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

  • If required by law, legal process, or to protect our rights
  • In response to valid law enforcement requests or court orders

Business Transfers:

  • In case of mergers, acquisitions, or sale of assets
  • In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no security system is impenetrable and we cannot guarantee the security of your data transmitted to our app.

We implement and maintain reasonable security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Secure access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection
  • Breach notification protocols in accordance with applicable laws
  • Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze site traffic and user behavior
  • Remember your preferences
  • Improve website functionality and user experience
  • Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Your Rights and Choices

You have the right to access, update, correct, or request deletion of your personal information, subject to legal and contractual restrictions. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). For any inquiries or to exercise your rights, please contact us using the details provided below.

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing emails by clicking “unsubscribe” in our emails
  • Opt-out of SMS messages by replying “STOP”
  • Request information on how we process your data
  • Withdraw consent at any time for future communications
  • Lodge a complaint with a supervisory authority if you believe your rights have been violated

Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. For example, the temporary cache of chat messages is automatically deleted after the period required to support real-time communication, unless longer retention is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Spin Mgmt CC LLC.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised. We encourage you to review this policy periodically to stay informed about our data practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Spin Mgmt CC LLC

Phone: 866.983.7746
Email: john@spinmgmt.com
Website: spinmgmt.com